I had no idea…its’s not what I expected! The shock and surprise that often accompanies a new leadership position can be daunting. Rarely does an organization change when things are working well so this should not be a surprise, but surprisingly new leaders often are not prepared. The first 100 days really are critical, and mistakes are hard to overcome. The organization is watching as much as listening…every word, tone, action are signals and a test that the organization is grading and deciding am I on this new team or not?
In my
opinion it’s all about approach, style, values and your situational awareness
and assessment skills, things that are all within your control. Do your actions
match your words, do you value the team you inherited? Do you instill
confidence and trust? Will people follow you even if it’s not easy?
Do
you have a Steady Hand! What does
that mean? As with many things it starts at the top, it starts with you.
1.
Do
you have a plan - a vision?
2.
Are
you a leader or a manger?
3.
Do
you lead by example – do you get your hands dirty?
4.
Are
members of the team viewed as part of the solution or disposable?
5.
Do
you value the past or only your ideas or change?
6.
Are
you curious?
7.
Do
people see you as a good person?
8.
Have
you earned the organizations trust?
9.
Are
your actions rational or emotional?
10.
Do
your actions match your words? Do those actions and words instill confidence?
Some may
scoff and suggest these questions imply being soft. Some will suggest that
leadership is about results and not how you achieve them. It most certainly is
about results but the how most certainly does matter and rarely can those
results be achieved if you don’t understand that!
Leadership
is about:
§ Painting a picture for the
organization and soliciting their help.
§ Gaining their support and help by
getting your hands dirty, putting in the time.
§ Showing appreciation…saying thank
you, good job or I appreciate your effort!
§ Being curious about why it was or is
done that way before assuming its wrong and must be changed.
§ Accepting mistakes and using them as
teaching moments.
§ Teaching and coaching is powerful vs
dictating and managing.
These
concepts are not new or unique, but they are all building blocks to getting an
organization to want to be part of the solution and not be the problem. When a
new leader comes in the organization already knows somethings not right and
they know change is coming. It’s my experience that many of them want that
change it’s the previous leader that wasn’t listening. It’s now up to the new
leader to quickly gain their trust and capitalize on what the organization
already knows…they must change.
Does
that mean people won’t lose their job…no! Does that mean every idea will be
accepted…no! Does it mean it will be easy…no! What it does mean, and shows is
that you are engaged, want their ideas and value them and are willing to roll
up your sleeves and do the dirty work that needs to be done. That is showing
leadership and just as importantly showing that you aren’t smart enough to do
it by yourself and you want and need their help.
It
takes a steady and confident hand to lead this way and this scares weaker managers
because this is hard work, more time consuming and requires more personal
investment that’s why so many avoid this because its much easier to not listen,
be the smartest person in the room and simply change things as managers often
think change is what they were hired to do. It isn’t…what you were hired to do
was fix it, improve it not change…that’s a big difference. Think about it – who
would you rather work for, who would you follow, who would you go the extra
mile for?
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